Refund and Return Policy

Customers have 30 days after the purchase date to return any product.

We accept returns and process refunds under the following conditions:

  1. The product is complete, including all accessories and the instruction manual.

  2. The product is well packed in the original packaging.

You are responsible for the return shipping cost unless the return is due to our error, such as:

  • Receiving the wrong item

  • Receiving a defective product

Please contact our customer service before making a return.
All returns without prior authorization will be rejected.

To initiate a return:

We will reply to your return request within 2 business days.
Once we receive and inspect your return, we will process your refund accordingly.


Order Cancellation Policy

  • Orders cannot be canceled once shipped. Please make sure all details are correct before placing the order.


Shipping Address Policy

  • Shipping addresses cannot be changed after an order is placed. For security and logistical reasons, we can only ship to the address provided at checkout.